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Who Me Too'd this solution

Contributor NG1
Contributor
Posts: 1
Registered: ‎02-04-2019
(4,038 Views)

I have the same problem. Verizon was not able solve. In addition, I removed the app and reinstalled, as well as usied the app with and without wifi - none of the steps worked. 

 

I finally cleared the router settings using the reset button, allowing the wifi diabled computers to re-attach to the wifi. A lot of additional work

 

In addition to the router control access through the app,, you should have a second option through myfiosgateway.com

 

Even today, the app is not working

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