Just following up: anyone able to help me???
You could try another router again or you could do a factory reset on the router.
if you dont have tv you could purchase your own router like a netgear or Asus and get rid of the Verizon g1100 and save $144 a year if you rent.
Verizon has been sending firmware updates to the Quantum router so that may be the issue. The routers have a known problem with wifi just google it.
I would like i said dump that crap router and use your own. And if you do return it get a receipt on the spot from a fios store location. Don’t leave until you get it and make sure the rental is removed from your monthly invoice immediately.