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Contributor Rictus
Contributor
Posts: 1
Registered: ‎06-26-2019
(880 Views)

 

I've been using Fios service for about a week now and been getting "SSL certificate" error with the MyFios app trying to use the Internet management functions, and a similar error trying to connect via the web on MacOS with Chrome and Safari browsers: "We encountered an error while processing your request. Please try again later."

 

After abysmal phone help, they suggested:
"please log out/ into the app and advise if you're still experiencing this issue."

 

Which I did and had done numerous times, and deleted app, reinstalled, turned off fingerprint login, etc. Still the same problem.

 

Now, in the inimitable style of Verizon help, I am being ghosted - not a peep.

Of course they already charged me for my 1st month online. THAT always works for some reason.

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Who Me Too'd this topic