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Contributor alex8828
Posts: 6
Registered: ‎07-19-2019

Hello I have been reading a lot about using your own router as the primary router. I have Fios with tv/phone/internet. I have the G1100 router for years and decided to upgrade to Netgear Orbi Mesh system for my home. So my set up is as follows I have cat5 coming from my ont and also coaxial cable. So what I did was I took my cat5 from the ont and pluged it in my wan port of my Orbi router, then I pluged in cat5 to lan port of my Orbi and put it into the wan port of the G1100. The only settings I changed on the G1100 was disabled wireless networks. I powered off both router and when they came back up I had internet access and the TV service worked guide, on demand, and dvr. So the only things that are not working is the caller id and on my Fios app I can not manage my dvr or set a recording from the guide on the app. So I have read this is common for using your own router. So I also read some post there is a way to get everything working but the instructions seemed to be a little complicated. These were all older post from a year or two ago. So my question is there any resoloution that is not as compliated to get everything working on the Fios TV and mobile app.



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