08-03-2019 07:19 PM - last edited on 08-31-2019 07:42 AM by LawrenceC
I’ve been trying to connect my Fios account as a TV provider on my apps on my Amazon firestick. When it asks me to choose a provider, I click on Verizon and it brings me to a page where it says please wait we are verifying your accounts and it keeps reloading the page with the same message. There is no where to input my information nor have I ever logged into anything using my Fios account so I don’t know why it’s giving me that message. I tried to click on other providers and it brings me to a login page automatically so I’m confused as to why Verizon isn’t working. I have reached out to Amazon support and they are no help. So I’m reaching out here for some help.