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[Personal information removed as required by Verizon Wireless Terms of Service] ,
We want you to retrieve all of your messages. I know how important it is to have your messages especially if you are looking for a specific message. Do you have a back up saved on your phone using the Verizon Cloud?
JasperM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you,
Verizon Moderator