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Re: LG G3 overheats and restarts after Marshmallow update
vzw_customer_support
Customer Service Rep

HI Tightwaddad!


I'm so sorry to learn of the fate of the device. I read your post and as a consumer myself, I would be frustrated too.First of all, I would never recommend putting your device in the freezer. The low temperature and liquid damage can cause damage to the phone. I recommend poowering off to see if it will stay off. Wait about 5 minutes then turn it back on.



ChristinaB_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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