Redneckgal,
A phone that does not charge is more of a paperweight and less of a phone. Let's see what is going on with your son's phone, is he using the original charger that came with the phone? Does his phone show any error messages when he connects it to the charger? Does the device have any physical or water damage? Please share details so we can better assist you.
KarenC_VZW
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