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Re: Update lg g4
Ed10pe
Newbie

Found another thread where a user seems to identify the problem. The upgrade seems to have affected the proximity sensor at the top of the screen, which senses the screen protector and won't turn on. Don't know why it sometimes turns on and sometimes doesn't. But in order to be able to get the phone to turn on, I had to remove the screen protector. I see that the screen protector on my old LG had a cut out so that the protector wasn't covering the proximity sensor. I decided to see if I could cut a notch in my current screen protector so that it wouldn't cover the proximity sensor, but I can tell you from experience that that will not work! That's silly resulted in major cracks throughout the whole protector, and a jagged edge. Anyway, if your phone wont turn on and you're not near a power source, you can try peeling away the screen protector from the proximity sensor and it should turn on

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