I just received my Samsung Network Extender. Brand new and delivered from Verizon. Plugged it in. And the GPS and Sys LEDs are both showing problems. GPS is solid magenta. Sys is blinking red. Quick internet search shows this is a common problem. The manual on your site points that this may be a defective unit. Read though various message boards and I have gotten the same conclusion. However, it is a bit hard to believe that this brand new unit that was opened and installed is defective out of the box. Either way. In need of help. I am now wondering if I need to set up my router differently as I have read something about that on your site. This is all super confusing as I do not have a network degree.
And before you ask. Yes I have tried it in an open space. Using the GPS cord near a open window and a cloud less day with nothing but birds chirping in its way. Tried restarting it. Tried different ports. Like I said. I've been through the FAQ sections.
Thanks in advance for any help you are able to provide.
Mike