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Posts: 2
Registered: ‎10-13-2019

Using Verizon Visa Prepaid Card to pay bill


I recently received my $50 verizon visa prepaid reward card in the mail after signing up for fios. I am trying to use it towards my upcoming bill. However, when I enter the reward card as a new payment type under credit/debit card, the following message is displayed and I cannot add the reward card as a new payment method:

"We are sorry, we could not process your request. Please try again later."


The reward card was activated using the phone number on the card. How can I use the card to pay my verizon bill? 


Thank you

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