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Registered: ‎01-21-2020

Ping/Lag Spikes over wifi

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Hi,

 

I've been having trouble playing some online games or using applications that require real time data transfers whenever I'm on wifi. Usually applications run fine with low pings: 30ms - 60ms, until I get ping spikes: 300ms - 1500ms every 2 minutes or so. This is a regular occurrence, no matter the time of day though it's typically worse at peak hours. More details:

 

  • This only happens over wifi, never when I'm connected via Ethernet
  • This happens on all my devices, including smart phones
  • It happens on all kinds of applications: Online videogames (and not just one), skype, facetime, wifi calling
  • I've had Vz support come twice on this issue: They replaced both the router and ONT
  • Support has also claimed they fixed an issue in their CO
  • This issue persists even when the AP is in Line of Sight ~1 meter
  • Fios-G1100, 1Gbps subscription

I've used a ping tool on my gateway (wifi router) and I consistently see the ping spike using PsPing

 

PsPing v2.10 - PsPing - ping, latency, bandwidth measurement utility
Sysinternals - www.sysinternals.com

Pinging 192.168.1.1 with 32 bytes of data:

Latency Count
1.32         2890
95.22        97
189.12        9
283.02      3
376.92       1

 

 My indoor RF buddy has told me that unlicensed AP radios have to stop all traffic to do a listen sweep every 2 minutes or so in order to comply with an FCC mandate. 

 

Is this what's happening here? It makes sense but I want to hear it from someone more familiar with Verizon's wifi hardware.

 

Ultimately, my question: is it possible to eliminate these ping spikes over wifi? Do I need to purchase my own AP? Please do not tell me to use a wired connection - I'd like to have the mobility wifi provides.

 

Thanks.

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