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I’m sorry to learn that your contacts are not saved on the Verizon Cloud, Paul. If the contacts are not saved it means that a backup copy of those contacts does not exist on the cloud and there is no way to retrieve from there. If you had a Gmail account setup on your phone, you will be able to get those contacts back if you setup the same Gmail account on your phone if the contact were backed up to Gmail. Give it a shot.
AntonioC_VZW
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