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Ann154
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎07-22-2010

Re: Autopay discount

(8,420 Views)

If you referring to the discount on Verizon Wireless service, your issue has been reported a number of times on the Verizon Wireless Community forum as well. Unfortunately the discount requires the automatic payment method to be either your checking account or debit card. Since most reports are from users wanting to use their debit card which seems to be registered as a credit card, most of corrective action solutions have been to switch the automatic payments to the checking account. As for why the system can't tell the difference between a debit card and the credit card, I can't say. I suspect it might be because most debit cards have a dual function and can be used for both debit and credit transactions and includes credit protections. 

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