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TPAB,
We definitely want to get answers & resolve this Backup Assistant app issue as quickly as possible. Your troubleshooting with me is greatly appreciated & I’m happy that you are such an experienced software person. That helps us both out! I am sad that you feel I’m not trying to help you. To further continue, I’m going to send you a Private Message so that I can gather much needed information. Please respond back to me only in the Private Message for assistance.
AliciaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!