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Re: Advance calling (video call) activated but does not work
chris1060
Specialist - Level 1
‎02-08-2016 07:28 AM

Just throwing this out there. Both parties must be on a Verizon compatible phone that supports HD Voice and Video, and be connected to the VZW 4G network.

Per Verizon;

"Either your phone or the phone you're calling isn't connected to the Verizon 4G LTE network at the time of the call."

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