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Congratulations on the new devices, Tom@34! I am sorry to hear you have run into a road bump with the voicemail. Let’s make sure your voicemail is set up correctly. How are you setting it up on the phone? Can you please share details on what steps you have taken and what you see on the phone? I have included a link for you with the steps here: http://vz.to/1RVrRf7

AnthonyC_VZW
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