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Galaxy S7 will not activate. Cycling through "activating your phone, do not turn off." Help please.
RocknRoll0000
Enthusiast - Level 1

I received my pre-ordered Galaxy S7 about 3 hours ago and powered it on.

It asked for the last 4 digits of the SSN of the primary account holder and then I pressed next. It said "activating" and after about 10 minutes it stated, this is taking longer than usual, do you want to connect to a wireless network?

I did and set up my phone's email.

I called Verizon support and they confirmed the MEID number as well as the sim card #. I was told to wait. I have waited and after about 10 minutes of powering my phone on it says that activation in incomplate and will attempt to activate once the phone is restarted.

I have restarted the phone 6 times now and it is still not activating.

What to do?

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