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Posts: 1
Registered: ‎06-16-2020

Can’t find return label for router

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I terminated my Fios subscription recently, and I need to return the rented router.

On MyVerizon, there is supposed to be a package label for returning the router to a UPS store, but I'm getting this error message:

 

We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON(1.800.837.4966).

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