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Registered: ‎07-31-2020

PS4 -> Netgear AX1800 -> Fios ONT connection issues

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I have been having problems connecting to the internet through PS4. I installed a netgear AX1800 (wifi6) router a few weeks before switching to FIOS and the PS4 worked with it just fine. This week I got Fios installed and sometimes it can't resolve an IP. I wonder if there is some kind of Fios DNS or port blocking issues that are happening that stops the PS4 from connecting easily.

 

After a few tries of switching between 2.4 and 5ghz signals, I usually am able to connect. I think the fios performance for my PS4 is surprisingly poor compared to my other devices, which have no problem functioning. The PS4 speed test is showing around 70/10 whereas my cell phone and laptop (wifi ac standard devices) show around 170/170 and my router's speed test is showing 300/300. When I am connected, it seems like 2.4ghz works better, using WPA2-PSK( AES) , No Proxy, NAT type 2.

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