10-04-2020 10:38 AM - last edited on 10-04-2020 02:05 PM by LawrenceC
With Self Organizing Network (SON) active on the Quantum Gateway router my wireless printer has worked fine until the router received an update about a week ago (UI now has additional IPv6 settings). Since then my printer gives an authentication error when SON is active. Turning SON off works, so there is some kind of bug. I've always used WPA2 security.
Firmware Version: 02.03.00.04
Hardware Version: 1.04
UI Version: v1.0.410
Model Name: Fios-G1100
Printer wifi specs:
Standard: IEEE 802.11b/g/n
Security: WEP (64/128bit), WPA-PSK (TKIP/AES) WPA2 compliant
Frequency band: 2.4 GHz
Communication mode: Ad hoc mode, infrastructure mode
Things I've tried
- factory reset + erase settings, then reenter settings and turn SON back on - printer still won't connect
- turn SON off - printer immediately connects
- turn Guest network on with SON on - printer will connect to Guest network with WPA2
Solved! Go to Solution.