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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎04-05-2020

Volume on TV is messed up after October Guide update

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Have Fios TV one hooked up by coax to a 4100 mini box.  Just received the new guide update and now when the TV is turned on the volume is crazy loud and the remote for the TV and the Fios STB do not control the volume.  Nothing works to lower volume, on either remote, not even the mute button. The only way to fix is to reset the STB while the TV is on and when it reboots the volume can be controlled.  The minute you turn the TV and STB off and then on again, volume is wicked loud and uncontrollable with either the STB or TV remote.

 

This guide update has rendered my tv useless.

 

Please help.

 

I have a samsung led tv that was working fine before the update. 

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