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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎12-09-2020

Fios remote turning up Vizio Soundbar with any button


We recently purchased a Vizio soundbar (M21d-H8) and hooked it up to our Vizio TV(E60-F3) thru the ARC..No issues until about two weeks later.  We use our fios remote to control the tv and now no matter what button we push on the remote the volume with turn up or down depending on the last way you pushed the volume button.  So..changing the channel, pausing etc will mess with the volume.  Also the tv will randomly turn on after we have turned it off... I spoke with Vizio and they were no help, told me to contact Verizon.  Anyone had an issue like this??? I have not gotten in contact with Verizon just yet.

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