This is a critical situation, judycooper. My phone is my lifeline and my address book, I would be lost if my contact suddenly vanished. You indicate that your contacts are not in the cloud. Are you referring to the Verizon Cloud, or the Gmail cloud? What is your phone model?
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!