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Bulldog1199
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎07-08-2020

Fios speed is not as advertised

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I have the gigabit access but I never test above 600 or 650 no matter what test site I use. Download will vary but is usually 850 to 900. That is close enough but 6 or 650 isn’t what I’m paying for.  I know they don’t guarantee speed but this isn’t right.   I have used there wifi6 router installed in front of my main router to test and get that speed and I use a ASUS Gt-AX11000 which has more than enough to handle gigabit access installed in front of the fios router because I still use there tv service and I get the same thing.  I’ve reset the ont and I’ve used the web site to get everything reset and no improvement. Anyone have any suggestions. 

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