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I am having this same issue. Contacted Verizon but they did not tell me that I am not the only one experiencing this issue. I was offered an increase in my gigabytes allowed per month at a cost of course, but there was no indication of a problem. Now I am seeing that this is not an isolated incident. There is definitely something happening now that was not happening as recent as a week ago. Data is getting used while the wifi jetpack and my computer is off which makes no sense at all. I am not able to access any other broadband - it is not available where I live so I am forced into using the jetpack wifi for my home internet. However, I have been able to stay within the 4gb allowed in my plan for the last year until this week. Now it seems I am using gigabytes at the rate of 1.5 gb every hour! What's the deal?