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PeterMontclair
Contributor
Contributor
Posts: 2
Registered: ‎08-09-2021

STB intermittently prompts “reboot media client”

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One of my TV’s intermittently but often freezes and displays “reboot media client.” Usually unfreezes a few seconds later. Other TVs are fine. Rebooting the STB does not clear the problem. Rebooting server and router also does nothing. Might fix the issue temporarily but it returns. Happens nearly every day. Cannot be reliably reproduced for technical support. . Very frustrating. Almost ready to cancel cable service and just use streaming services. Any ideas? Will upgrading equipment solve this? Please help.

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