Who I have the same questioned this topic

maybe your not understanding my problem . the issue im having can not be solved by a system restore as far as i know.   the list of issues im experiencing is long . but the biggest issues are that the latest update has changed the functionality of the phone in a very poor way . does a factory restore convert the phone to the state it was in before the update ? because as far as i know, it cant be done . its not a case of just being buggy . the bugs are just the icing on the cake. im talking about the way i interface with the phone . message plus  has been altered in extremely annoying ways . i tried 3rd party messaging apps . havent found any that work properly . the update has altered so many things on my phone ,for the worse, that its driving me nuts . i dont have the time to keep calling tech support . ive called 3x already and no one can do anything . I want my old system back . i want the phone the way it was before the update . doing a factory reset might fix some of the issues like high battery use and other bugs , but im more concerned with the changes that have been made to message plus and the overall functionality of the phone . so a factory reset is not the answer . why would i factory reset ,if it is going to just give me the same issue im having ?