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Re: S5 transfeer problems
vzw_customer_support
Customer Service Rep

Smoke-76-,

Pictures are saved for memories and a keep sake for shared moments. I know how important that is. Due to the screen being broken you would not be able to change this mode. Did you have the Verizon cloud or any backup service installed on your phone? If so, you may have this information stored somewhere else.
JasperM_VZW
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