Who I have the same questioned this solution

It can be a troublesome when you are having issues with your device after an update, PyroPenguin3. Let me help with getting your device fixed. Now, the software update is not able to be removed from the device even if you did a factory reset. However the problems you mentioned leading back to the apps and such can be reduced if not resolved with a doing that factory reset. Here’s a link with the details and make sure you back up your data http://tiny.cc/bh9kby . Then when you go to do the restore, use this link http://tiny.cc/mm9kby with disabling the automatic restore so you can add the apps on your device a few at a time to test the device to see how it functions before restoring additional more apps. Keep us posted on the results so we can assist you further should you continue to have issues.

EdwinW_VZW
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