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Cordcutter57
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Contributor
Posts: 3
Registered: ‎03-31-2022

Devices keep forgetting they're on my home network

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I had a bundle with Verizon with no contract until a month ago when my bill skyrocketed with no additional services, so I dropped cable; they sent me a new router (model G3100) to replace the G1100 I had. I'm now having issues with the service, as my devices keep going offline with the G3100. I've tried powering them off and on and checking the WiFi network connections with inconsistent results. I haven't returned the old router yet and currently have hooked it back up. If I keep the old one, it will cost me nearly $400. Do most folks just buy their own router, and if so, which models work well with the fiberoptic network? Will I need to use it in addition to the one they sent me?

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