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Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,959
Registered: ‎12-06-2010

Re: Can suspended Fios TV be re-activated when non-Verizon router is in use?


@Jim521 wrote:

Thank you for your prompt reply.

If I understand correctly, re-activation following a temporary suspension of Fios TV cannot be done without a Verizon router even if the service was originally activated via a Verizon router.

If the boxes were de-activated, they need a Fios router to be re-activated. Give it a shot and see what happens, but if the boxes won't activate, you need a Verizon router to do it.

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