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Re: Is customer service this terrible at all stores?
rcschnoor
Legend

sprmankalel wrote:

For future reference, anytime you are returning a device to VZW you should have everything that was in the box. They will even charge you for the booklet.

Of course, I would have thought that falls under common sense, regardless if it is a phone being returned to Verizon or a stereo system being returned to Best Buy.

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