aol mail messages not going to my samsugn phone after migration from verizon
Terry171
Enthusiast - Level 1

I authorized verizon to switch my voice mail messages over to aol retaining my verizon user name.  All my new messages now appear in aol but the messages no longer bounce to my samsung phone.  When I log into the applications on my phone and select "add aol" it asks me for a user name... when I enter my verizon user name it tells me the name is alraead taken.  Now what???

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Re: aol mail messages not going to my samsugn phone after migration from verizon
LawrenceC
Moderator Emeritus

Hi Terry17,

Please check the FAQs for articles on setting up a mobile device here:

https://help.aol.com/products/aol-mail-verizon/articles

If you need further help you may contact AOL Support here:

https://help.aol.com/contact/

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Re: aol mail messages not going to my samsugn phone after migration from verizon
tns2
Community Leader
Community Leader

YOU CAN USE THE OLD VERIZON SETUP, on your Samsung phone.  If you kept the same password you don't even have to change that.  Or if you changed your password you have to change that in your setup.

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