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Can receive email. But will not send. Outlook 2010

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smy31191
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Contributor
Posts: 2
Registered: ‎02-29-2012

Can receive email. But will not send. Outlook 2010

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Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). That is the error message i am getting my SMTP is outgoing.verizon.net. I have no clue why its not working

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JustaGuy
Bronze Contributor II
Bronze Contributor II
Posts: 81
Registered: ‎06-24-2010

Re: Can receive email. But will not send. Outlook 2010

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@smy31191 wrote:

Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). That is the error message i am getting my SMTP is outgoing.verizon.net. I have no clue why its not working


Check your Outlook Settings for your account.  Make sure the outgoing port is set 465 and SSL Encryption.

In Outlook:

Click

"File"

"Info"

"Account Settings"

"Change"

"More Settings"

"Advanced"


 

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KH-OrnEsh
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Posts: 2,403
Registered: ‎03-10-2011

Re: Can receive email. But will not send. Outlook 2010

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

JustaGuy
Bronze Contributor II
Bronze Contributor II
Posts: 81
Registered: ‎06-24-2010

Re: Can receive email. But will not send. Outlook 2010

Message 3 of 4
(10,468 Views)

@smy31191 wrote:

Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). That is the error message i am getting my SMTP is outgoing.verizon.net. I have no clue why its not working


Check your Outlook Settings for your account.  Make sure the outgoing port is set 465 and SSL Encryption.

In Outlook:

Click

"File"

"Info"

"Account Settings"

"Change"

"More Settings"

"Advanced"


 

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Can receive email. But will not send. Outlook 2010

Message 4 of 4
(10,446 Views)
On the more settings screen, hit outgoing server and make sure you have "my server requires authentication" &"use same as incoming" If that doesnt work, the autofix tool at the website works well. www.verizon.com/repair
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