An Accepted Solution is available for this post.
Can't send webmail from Samsung tablet
glenncd
Newbie
‎12-29-2016 03:44 PM

Using online webmail on Verizon.com. Load page and receive mail fine. When I go to send mail I hit the red send button and it gets lighter in color but nothing happens. This occurs in Firefox and Chrome. Private window or not. Anyone with any ideas? Hotmail works fine in both browsers. Don't want to download client on tablet. Prefer using mail online.

Thanks for any help I can get!

0 Likes
10 Replies
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
TomH121
Community Leader
Community Leader
‎12-30-2016 08:14 AM

Just sent a test Email from:

https://mail.verizon.com/webmail/driver?nimlet=showmessages&view=emails#mail_Emails_INBOX

to my gmail account

Using latest Chrome Broser  Version 55.0.2883.87 m

Worked for me

Used my Dell PC

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
glenncd
Newbie
‎12-31-2016 05:55 AM

It works fine from my desktop. Just will not work from my tablet.

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
TomH121
Community Leader
Community Leader
‎12-31-2016 06:30 AM

Is one of these your tablet ?

http://www.samsung.com/us/mobile/tablets/all-tablets/s/_/n-10+11+hv1rq/

Equipment Model No. ?
1) Were you able to use it successfully before ?

2) What have you tried since problem surfaced ?

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
glenncd
Newbie
‎12-31-2016 07:47 AM

Yes. Tab A 8" 16gb. Have not used Verizon webmail on tablet before as I had client on laptop. It is exactly as described in original post. Tablet is fully up to date. Send button gets lighter in color but nothing happens.

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
TomH121
Community Leader
Community Leader
‎12-31-2016 08:15 AM

Will this solve your problem ?

Pg 38

http://downloadcenter.samsung.com/content/UM/201607/20160726051350199/WIF_SM-T350NZ-TAB-A_EN_UM_MM_6...

If not suggest you get in touch with Samsung

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
glenncd
Newbie
‎12-31-2016 12:52 PM

No. It doesn't.  As I stated in my original post I don't want to set up on the tablet. I just want to use online. Hotmail works fine. The script of the red send button on Verizon site appears to not work with this device. Don't know if just mine, Tab A, or many Samsungs.

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
glenncd
Newbie
‎12-31-2016 04:27 PM

Never mind. Was able to use another Tab A and it worked fine. I will have to delve deeper to find out what is going on with my tablet. Thanks for the help.

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
glenncd
Newbie
‎01-01-2017 05:07 AM

Just a heads up. Still haven't figured out why my Tab A won't send Webmail while another one will. I did find that I can send when I request full site. This will work fine for me. Still perplexing though.

Happy New Year,

Glenn

0 Likes
An Accepted Solution is available for this post.
Re: Can't send webmail from Samsung tablet
TomH121
Community Leader
Community Leader
‎01-01-2017 06:44 AM

Glad you're up and running.

A Happy and Prosperous New Year to you and yours.

0 Likes