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Cannot send mail on iPad and iPhone

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sgmccarterjr
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Posts: 1
Registered: ‎10-01-2014

Cannot send mail on iPad and iPhone

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Started receiving a message box on iPad and iPhone:

 

Cannot Send Mail - The user name or password for "SMTP:{edited for privacy}@smtp.verizon.net" is incorrect.

 

Can receive mail fine on iPad / iPhone and can send/receive mail fine on home PC or from the web.

 

To my knowledge, no settings have been changed on either device.

 

7 REPLIES 7
mdonato
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Posts: 1
Registered: ‎10-02-2014

Re: Cannot send mail on iPad and iPhone

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Same here...happened yesterday...then randomely, last night, the outgoing messages were sent.

 

Today, I get the same message again...very frustrating.

vzissues
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Posts: 1
Registered: ‎10-03-2014

Re: Cannot send mail on iPad and iPhone

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me neither.....guess i need to call.  wonder what changed

ktolsen4
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Posts: 1
Registered: ‎10-03-2014

Re: Cannot send mail on iPad and iPhone

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Donot bother calling.  I was on the phone with support.  They said it is the phone and not them and could not help.

 

TomH309
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Posts: 1,429
Registered: ‎05-16-2009

Re: Cannot send mail on iPad and iPhone

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Just sent a test message from myiPad to my email @verizon.net
Worked.
See attachment

Tom
Router G3100,Mini IPC 4100,YAMAHA ATS 1080,VMS 4100, iPad2 WiFi ,,iPhone SE
waterbugforever
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Posts: 1
Registered: ‎12-12-2014

Re: Cannot send mail on iPad and iPhone

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This problem occurred for me after I changed my password when I was on the Verizon site.  When I went back to my Iphone it prompted me to change my password in settings.  I did that.  Incoming started working but Outgoing still would not work.  I did not realize that you have to type the updated password in both the incoming and the outgoing email.  After I updated the settings for outgoing, it worked.

Emichelleb
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Posts: 1
Registered: ‎07-10-2015

Re: Cannot send mail on iPad and iPhone

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This solved the problem. Thanks for posting!
LawrenceC
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Registered: ‎03-18-2013

Re: Cannot send mail on iPad and iPhone

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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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