All verizon emails gone? Anyone experiencing this?

[rhodyrae]

all my emails are gone - i had a lot of folders and they are all empty - what happened and can we expect to have them returned?????

[nesswah]

my email account was down all day! now that im able i'm missing a lot of emails. this is common with verizon- taking it and giving it right back..

[RobHunt]

Still no ping response from pop.verizon.net (as of this post).

Called Verizon support and recorded message states that "...engineers are aware of e-mail outage and are working to restore service..."

E-mail  is  accessible via web interface, although that's NOT how I usually access my mail.

Still would like an "official" update about expected restoration of all e-mail service.

[shelley4447]

Verizon website was down and I lost my old emails and folders. Will I retrieve them back

[marsapan1]

If you click on support there is an email service message...basically says that they are working on getting folders back

and will post update when done.  I finally received my incoming emails last night and an email from Verizon explaining

the problem

[Corin2104]

I am experiencing the same issue and my email folders and prior emails have not been restored. Is there a place to call?

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@shelley4447 wrote:

Verizon website was down and I lost my old emails and folders. Will I retrieve them back

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[topdog]

Yes, you will get your E mail back.  Be patient!!!  If your mail is important, back it up somewhere else as well.  Then you can get the mail from another place, like another E mail account .

[VUser50]

I realize it doesn't help with your current issue but I highly reccomend moving to another email service. (gmail, yahoo, outlook.com)

1. They tend to be more reliable than even the best ISPs.
2. If you ever change from Verizon, you won't lose your email.
3. They tend to have more features.

Also, since Verizon supports POP, many email services (such as gmail) allow you to import any old mail. The downside is that you have to deal with ads which annoy some people.

[walt178]

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@VUser50 wrote:

I realize it doesn't help with your current issue but I highly reccomend moving to another email service. (gmail, yahoo, outlook.com)

1. They tend to be more reliable than even the best ISPs.
2. If you ever change from Verizon, you won't lose your email.
3. They tend to have more features.

Also, since Verizon supports POP, many email services (such as gmail) allow you to import any old mail. The downside is that you have to deal with ads which annoy some people.

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I agree. I use Verizon email for very little and messages are automatically forwarded to my primary email.   Consequently, I didn't know Verizon mail had a problem until I read about it on the forum.   My Verizon mail was received during the down time.

[JOSEm441]

I just want to add if you want ad free, https login, google doc integration, and very fast page loads try out the free version of  www.zoho.com/mail/ . You can set it to keep all email on the VZ server (as a backup)  as well as easly archive from the web interface. I just started using the dropbox integration for attachment storage in the cloud.