Email account wont log in: One account stops working suddenly

[#1]

What is going on?  Why has there been no information as to what is going on and an eta?  

[#2]

Error message is:

{"res":{},"error":{"code":"3002","msg":"3002"}}

Started late 11 SEP2013 - same message on three different computers!

[#3]

Same problem here in Massachusetts - noticed it around 4am, still out and it's almost 11am - what's going on, does anyone know?

[#4]

We need an answer on this.

[#5]

Does not work for me, in S/E PA!

{"res":{},"error":{"code":"3002","msg":"3002"}}

[#6]

i'm wondering if someone from Verizon when working on email took out a setting that is for email and not only has your email address but another one on the dropdown for this setting that has res and a number and letters .

If so, only a Verizon tech working on email can fix it.

Holly

[#7]

I am Maryland I still cannot access. I have a friend in MD and she can access.  What is up!  I am about to kick Verizon to the curb!

[#8]

I am receiving the same error message.

[#9]

In New York, called about 10:00am.  Said they are working on the problem, gave me a repair number and said it should be up by 7:00 Friday.  Hopefully, they said, it won't be that long

[#10]

They are doing maintenance on their mail servers.  My guess is that something went wrong during their maintenance window and are scrambling to fix it.

This just adds to the terrible support that Verizon has.