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Email account wont log in: One account stops working suddenly

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Holly1
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: Verizon email is down?

Message 41 of 188
(2,278 Views)

I'm a subaccount holder and I'm getting my email--no error,but the primary account holder is not. However, my computer is Windows Vista and I have IE9. The primary account holder has Windows XP and IE8. Hope this helps someone fix the problem.

Holly

drmo2013
Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Verizon email is down?

Message 42 of 188
(1,882 Views)

{"res":{},"error":{"code":"3002","msg":"3002"}}

Verizon email down sep 12 2013 

stevenc2011
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-17-2012

email connectivity issues

Message 43 of 188
(2,245 Views)

Out of nowhere this morning, Outlook pops up a window to verify my incoming.verizon.net password continuously.  When I try to sign in via webmail.verizon.net with my username and password, I get the following cryptic message: 

 

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

this is the only line of code that appears on an otherwise white browser page.  i'm using Chrome.  

 

 

Any idea what's causing these problems at Verizon?  

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Mail server reliability survey

Message 44 of 188
(2,236 Views)

@RobHunt wrote:

 

OK... let me rephrase: is there a (near) real-time status page that lists outages (a la the Twitter status page) and not some perfunctory self-help page with (too often useless) links/FAQs?

 

 



That page does list outages.  Mine currently mentions a tv channel outage in my area.  But it seems they are very slow to update it.  Once was very timely, but not so much any more.  I suspect most Verizon areas responsible for handling outages don't even know how to put updates there.

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Verizon email is down?

Message 45 of 188
(2,230 Views)

@Holly1 wrote:

I'm a subaccount holder and I'm getting my email--no error,but the primary account holder is not. However, my computer is Windows Vista and I have IE9. The primary account holder has Windows XP and IE8. Hope this helps someone fix the problem.

Holly



I suspect its some but not all Verizon servers.  For example I have two seperate Verizon accounts and the one in NY works and the one in FL does not. 

 

Its not WINDOWS or IE version related.  I don't normally use WEBMAIL (but did to check if that was a way around the problem.  It isn't) but use a email client.

JJ142
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎03-25-2013

Re: Verizon email is down?

Message 46 of 188
(2,162 Views)

My experience on these boards has been that someone from Verizon will eventually respond to our collective problem.     

HaleyPA
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 47 of 188
(2,142 Views)

Out in Southeast PA as well. 

ckrusen
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: Verizon email is down?

Message 48 of 188
(2,141 Views)

".... someone from Verizon will eventually respond ..."

==============

 

That's a great business plan

 

</sarcasm>

RobHunt
Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎08-20-2013

Sad news, indeed.

Message 49 of 188
(2,128 Views)

@tns_2 wrote:
That page does list outages.  Mine currently mentions a tv channel outage in my area.  But it seems they are very slow to update it.  Once was very timely, but not so much any more.  I suspect most Verizon areas responsible for handling outages don't even know how to put updates there.

 

 

ravenhead
Contributor
Contributor
Posts: 3
Registered: ‎09-12-2013

Re: Verizon email is down?

Message 50 of 188
(2,107 Views)

same in Bmore - {"res":{},"error":{"code":"3002","msg":"3002"}}

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