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Email problems

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bobd120
Contributor
Contributor
Posts: 4
Registered: ‎01-18-2012

Email problems

Message 1 of 3
(924 Views)

What is going on with the new email system? I mark messages to delete and it deletes the wrong messages. I mark messages for spam and they keep reappearing. I click on messages to read and it is a completely different message. This is ridiculous. Never happened with the old email.

 

2 REPLIES 2
MikeHH1230
Contributor
Contributor
Posts: 1
Registered: ‎01-19-2012

Re: Email problems

Message 2 of 3
(872 Views)

Sounds like the same type of problems I'm having.  I mark messages as spam or trash , and they reappear in the "inbox", sometimes doubled or tripled !!  Last time I checked my email, all the "inbox" messages, including new ones, were mysteriously in the "trash" folder.  Last night, I noticed no emails in the "inbox" at all - I found them in a sub-folder called O/E mail (the only problem being that I never created a folder by that name - where it came from is a mystery to me)!  When I selected all messages and moved them to "inbox", there were three copies of each message (& I get quite a few emails, so deleting the additional ones is getting tiresome).

 

What's going on, Verizon ?  None of my virus scans report any problems, and I utilize quite a few anti-virus & anti-spyware utilities, so the problem must be on your end.  Hellllllllllllllllp !!!!!!!

mrgooch1942
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎07-02-2013

Re: Email problems

Message 3 of 3
(735 Views)

I have the same problems. My legimate emails keep reapearing after I read them,delete and trash them. This is my secondary account. No help from Verizon so called Techs.

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