Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

email won't send pictures

Reply
norm4701
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-22-2010

email won't send pictures

Message 1 of 5
(6,710 Views)

Every time I try to send email it goes to out box and it does't get sent.I am useing windows live mail.

4 REPLIES 4
Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: email won't send pictures

Message 2 of 5
(6,700 Views)

 


@norm4701 wrote:

Every time I try to send email it goes to out box and it does't get sent.I am useing windows live mail.


I am also using Windows Live Mail and have no problems sending emails with pictures, so it can/should work. I am wondering if the following setting might be affecting you:

 

 

WLM_Send_Pictures.jpg

 

Do you have the "Send pictures with messages" option checked? And do you get any error message when you try to send an email with a picture?

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7.1, Build 09.97
Keller, TX 76248

lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: email won't send pictures

Message 3 of 5
(6,682 Views)

Actually ... a better question is ... how BIG are the pictures.   Right click on a picture and tell us the size and give us an idea of how many pictures you might be trying to put in a message.

 

You could very easily be creating and extremely HUGE outbound message that simply will not go out via email.   Pictures off todays high mega-pixel cameras shot at full resolution can easily be hundreds of megabytes.    There are ways to scale these down in resolution for more suitable consumption online (let's see what size you're dealing with first) or you can use one of many free photo sharing websites which do this reduction and upload for you (and your recipients are much happier as well since you don't clog their mailbox with huge attachments).

 

 

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: email won't send pictures

Message 4 of 5
(6,625 Views)

 


@lasagna wrote:

Actually ... a better question is ... how BIG are the pictures.   Right click on a picture and tell us the size and give us an idea of how many pictures you might be trying to put in a message.

 

You could very easily be creating and extremely HUGE outbound message that simply will not go out via email.   Pictures off todays high mega-pixel cameras shot at full resolution can easily be hundreds of megabytes.    There are ways to scale these down in resolution for more suitable consumption online (let's see what size you're dealing with first) or you can use one of many free photo sharing websites which do this reduction and upload for you (and your recipients are much happier as well since you don't clog their mailbox with huge attachments).

 


 

As always, Lasagna may very well be right, he usually is. Smiley Very Happy

 

But I just did a test, and was (pleasantly) surprised by the results: I created an email, attached 16.9 MB worth of pictures, and sent it. And it was sent ok and received ok on another Verizon email address I have! No errors of any kind. In the past when I have tried to send emails over about 8 MB they have been rejected with an error message on send, or if there is not that much space available in the addressee's mailbox I get an error back from that.

 

I guess my point is that sending an email almost 17 MB in size did not result in any error at all. So it seems to me that if what the OP is experiencing is that the message is never sent at all (stays in the Outbox and I guess no error message is received), the problem is something else.

 

Anybody have any thoughts? And I wish the OP would come back and tell us more.

 

Edit: I just changed the setting that I pointed to in my first response and sent an email with a picture attached and it went just fine. So that is not the problem.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7.1, Build 09.97
Keller, TX 76248

GaryDoug
Silver Contributor III
Silver Contributor III
Posts: 402
Registered: ‎07-07-2010

Re: email won't send pictures

Message 5 of 5
(6,587 Views)

Is it possible this person is just new to Windows Live Mail and doesn't know to click on the 'SYNC" button, or set it up to automatically send? Maybe the issue isn't regarding attachments.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title