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Posts: 1
Registered: ‎12-02-2010 email

Message 1 of 2

I have a email address but my old computer had a melt down and as instructed I did not write down my password many years ago when I first got the address so now I have a new computer put I can't get my email without the old password.

I could sure use some help.  And, I am writing them down from now on!  Thanks 

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: email

Message 2 of 2

You can try the forgot password links on the Verizon website, but if you don't know your secret question/answer, you'll need to contact Verizon's tech support and have them reset your password.


You should contact them directly via one of the options on their Contact Us page.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
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