How to create an email account?
vztastic
Enthusiast - Level 1

I'm at a loss.  All the FAQ answers seem to take me to non-existent pages.  I can't find any area to create an email in the "My Verizon" section.  I have Fios 100/100, internet only in NJ.  Any pointers on where to create a verizon.net email?

0 Likes
1 Solution

Correct answers
Re: How to create an email account?
mfizzy
Specialist - Level 1

January 11 was the cut off for new email addresses with Verizon. Existing customers that didn't create email and new customers will not get email service. New customers will be prompted to  use a third party email provider during the activation process. The activation process was the pages you completed on activate.verizon.net to accept the terms of service.

View solution in original post

Re: How to create an email account?
CMARTJR193
Newbie

I was wondering the same thing. I just recently signed up for FIOS internet service only. There is no option in profile-account settings to create an account. I did a live chat with someone from Verizon online and they told me that Verizon no longer provides email accounts but I find this hard to believe. Does anyone know the answer? 

0 Likes
Re: How to create an email account?
tns2
Community Leader
Community Leader

Not sure why you can't find a page to create a EMAIL ID.  Used to be very obvious.

However they are in the middle of moving everyone to aol.com (while keeping their existing @verizon.net ids).  If you don't care you can just go to aol.com and create an @aol.com userid.  AOL is a Verizon company.

Re: How to create an email account?
TomH121
Community Leader
Community Leader

COULD BE DEPENDENT ON CUSTOMER LOCATION

Because of VZ to AOL Email migration ?

Re: How to create an email account?
lasagna
Community Leader
Community Leader

Sign into your account on www.verizon.net.   Then, select "Profile"  on the navigation bar.   You'll see a section titled "Manage Sub Accounts" - click manage and follow the instructions.  

Re: How to create an email account?
mfizzy
Specialist - Level 1

January 11 was the cut off for new email addresses with Verizon. Existing customers that didn't create email and new customers will not get email service. New customers will be prompted to  use a third party email provider during the activation process. The activation process was the pages you completed on activate.verizon.net to accept the terms of service.

Re: How to create an email account?
zara2
Newbie

This doesn't work. I got to the "mange subaccounts" and clicked on "manage". It then asks to login again. When I enter the password it goes to the page where the url at the bottom left blinks and it doesn't connect.

0 Likes
Re: How to create an email account?
mfizzy
Specialist - Level 1

Zara, try a different browser or PC