Not receiving verification code to migrate to AOL mail
JanetInNJ
Enthusiast - Level 2

I received the notice last week about Verizon no longer handling e-mail.  I would like to keep my verizon.net e-mail address for the time being, so I clicked on the link to move everything to AOL mail.

Yesterday, I filled in all the required information and asked that the verification code be sent to my mobile number via text.   It says "text sent" with a check mark.  However, I never received the text.  I tried a few times and again, this AM.  Same thing.

I can't migrate without the code.  

Janet in NJ

0 Likes
Re: Not receiving verification code to migrate to AOL mail
tns2
Community Leader
Community Leader

You can get the other code other ways, not everyone has text messaging. 

0 Likes
Re: Not receiving verification code to migrate to AOL mail
JanetInNJ
Enthusiast - Level 2

I realize that.  I DO have text.  There were two options -- text or phone.  I clicked "send text."  They confirmed they sent, but never received.

I will try phone call and see what happens.

Thank you. 

0 Likes