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Online email and Client email
MK110
Newbie
‎02-16-2013 02:25 PM

I am new to FIOS email and am unable to login to my online email account or setup my client email. I do have a "My Verizon" account but when I try to use the same Username and Password, it says it is wrong. What am I doing wrong?

Thanks

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Re: Online email and Client email
walt178
Specialist - Level 3
‎02-16-2013 02:49 PM

Try using your email address for the username at the email login.

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Re: Online email and Client email
MK110
Newbie
‎02-16-2013 03:13 PM

Still didn't work..

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Re: Online email and Client email
22Becca22
Contributor - Level 3
‎02-17-2013 06:24 PM
@MK1 wrote:

I am new to FIOS email and am unable to login to my online email account or setup my client email. I do have a "My Verizon" account but when I try to use the same Username and Password, it says it is wrong. What am I doing wrong?

Thanks

Hello,

Try going to verizon.com/repair  and from the Internet section select the below links in the following respective order:

  • What are my Email Settings?
  • Setup your Verizon Email Account

AND then if still unsuccessful, 

select Fix your Verizon Email Account and then choose Trouble with Web-based email.

 


If all else fails, contact Verizon's Technical Support department:

via livechat at verizon.com/contactus

or 

by calling 1-888-553-1555.

 

 

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