Outlook 2013 and Outlook 365 on Windows 7: Can't set up Verizon email
FSSimon1
Enthusiast - Level 2

I am running WINDOWS 7 and OUTLOOK 2013. I have Office 365, too. 

 

I have followed every screen shot scrupulously and I have had Verizon take over my computer three times, with no success over the past three months since I purchased a new Dell Latitude.

When I use the "test account settings" or click next on the Pop and IMAP Acccount settings dialog, i get a SMPT error:

Send test e-mail message: The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

 

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Can someone PLEASE help? Could this have something to do with Office 365?

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Re: Outlook 2013 and Outlook 365 on Windows 7: Can't set up Verizon email
somegirl
Champion - Level 3

Check your security software, make sure it's not set to scan your outgoing messages. This can hold up the sending process and cause it to time out.

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Re: Outlook 2013 and Outlook 365 on Windows 7: Can't set up Verizon email
walt178
Specialist - Level 3

The following link provides step by step instructions, with screen shots.  See if it helps.

https://my.bluehost.com/cgi/help/outlook2013

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Re: Outlook 2013 and Outlook 365 on Windows 7: Can't set up Verizon email
KaLin
Khoros Partner
Khoros Partner

Please look at your original post >> HERE  for other replies to your issue.

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