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Storage.....fact/fiction?

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larrywd
Contributor
Contributor
Posts: 1
Registered: ‎01-18-2012

Storage.....fact/fiction?

Message 1 of 2
(499 Views)

When I switched from Cox to Verizon, I mobed filkes, e-mails, etc.  The mssg said they were in storage......I cant get into storage.......any ideas???  Thanx in advance!!

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Ian_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 68
Registered: ‎01-07-2011

Re: Storage.....fact/fiction?

Message 2 of 2
(484 Views)

Larrywd,

We're sorry that you're having a hard time retrieving your files.  We'll need more information to assist you.  Are you using the Verizon Online Backup and Sharing?  If so, there should be an application downloaded to your computer that will allow access to your files.

~Ian

Ian_VZ
Verizon Support


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