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Subsidiary account blocked, cannot unblock

Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎06-07-2009

Subsidiary account blocked, cannot unblock

Message 1 of 1

I have a subsidiary or secondary email account on my main email account.  Somehow I screwed up the pword and I've been absolutely unable to reset it.  I've tried everything, multiple times.  One thing I've tried several times is requesting a new (4 digit) PIN to be sent to my landline, but even when I get that and enter it, I cannot unblock the account.  (Tho, oddly, I have always been able to download email in that account via my Thunderbird software--until now, since I have changed to a new computer.)


And at this time I am away from my landline for several weeks, and I was (understandably) unable to enter my cell [phone number as an alternative.


HELP!!!!!!!  This problem is driving me crazy.

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