Re: trouble reaching webmail this morning
PFirrincili
Enthusiast - Level 2

I keep receiving error messages and no matter how often I refresh, as advised, I receive the same messages.

I am unable to access email at all.

The fact that I can't call anyone or have a direcrt comment from Verizon, is another annoying matter.

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Re: trouble reaching webmail this morning
PFirrincili
Enthusiast - Level 2

I'm in NJ;  unable to access all morning.

Same error messages and no further informaiton on line.

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Re: trouble reaching webmail this morning
PFirrincili
Enthusiast - Level 2

 I'm in NJ. Not working here at all since the n=morning.

no updates for us, either.

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Re: trouble reaching webmail this morning
Heather_VZ
Specialist - Level 3

Hi All-

I reached out to the email town and was told they are working on resolving this issue ASAP.  I’ll keep you updated as I learn more.

Thanks,

Heather

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Re: trouble reaching webmail this morning
md8881
Enthusiast - Level 1

I'm in Maryland and my wife's email has the same error/problem. My email ID is OK so must be on  a different server. Just talked to Verizon and they are aware of this problem but not ETA on when it gets fixed. It sucks for my wife as she needs this communications for her real estate practice.

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Re: trouble reaching webmail this morning
steved518
Newbie

I was on with support this morning for about an hour. Evidently they have an outage on some servers, I have asecond account that is fine. I was just able to access the problem account but none of my emails or folders are there. Experienced this same issue last year and it took about 4 days for them to resolve it.

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Re: trouble reaching webmail this morning
DOCJAH
Newbie

So,... just like last year (I think it was October) we have to cross our fingers that they've built in adequate redundancy.  I was just able to briefly access my emails.  Nothing like depending upon cloud-based functionality!

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Re: trouble reaching webmail this morning
DOCJAH
Newbie

Docjah here,... I'm located in South Jersey with the same problem, ... looks like the problem is geographic....

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Re: trouble reaching webmail this morning
InternetSurfer

Hi All,

Does anybody know why the Verizon.net email servers are down in NJ?  When will the e-mail servers be back up and running online?  Any help would be greatly appreciated!!  Please Advise Me?  Thanks In Advance

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Re: trouble reaching webmail this morning
d9monti
Enthusiast - Level 2

At 7:47 p.m. I'm still out. No webmail access and get this error:

{"res":{},"error":{"code":"3002","msg":"3002"}}

My wife's companion account working fine, but she uses POP mail.

BTW, got a recorded message from Verizon to say my problem was fixed. NOT.

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